Wednesday, June 9, 2010
Posted by Eriq Cook in "Windows Phone News" @ 12:30 AM
"Pharos is offering a free swap-out program for those who purchased the company's Windows Phone, the Traveler 137. Pharos will ship for free, replacement phones that will lack the power management issues and faulty power button issues the early production models developed."
After many complaints about faulty units, a Pharos spokesperson has announced a free replacement program to resolve faulty power button and battery meter issues. In addition to the free trade, Pharos will also upgrade units shipped with Windows Mobile 6.1 to 6.5.
The Traveler 137 was released in mid-2009 as Pharos' first 3G PND (Personal Navigation Device). While I have not owned a Pharos device, I have read praises about their customer service and this is a reflection of their commitment to keep their customers happy.
Have you used a Traveler 137? Let us know your experience!