Monday, November 4, 2002
Getting an Inbox Password Error?
Posted by Jason Dunn in "SOFTWARE" @ 06:00 PM
Have you ever been trying to check your email on the desktop with Outlook while your Pocket PC is connected, only to have it bounce back a password error? I was having this problem for days and couldn't figure it out until one of my fellow MVPs set me down the right path of enlightenment.
When you synchronize your Pocket PC, Pocket Inbox fires up in the background to sync your email. The problem is, if you've set up a POP account on the device and that folder is selected, it will also use the Internet Passthrough feature to connect to your POP3 account. Most POP3 accounts only allow one access at a time, which means your desktop Outlook client is out of luck. The solution is simple: before synchronizing with your desktop computer, make sure you've selected the ActiveSync folder before shutting down the email client (or exiting - it remembers the last folder selected).
When you synchronize your Pocket PC, Pocket Inbox fires up in the background to sync your email. The problem is, if you've set up a POP account on the device and that folder is selected, it will also use the Internet Passthrough feature to connect to your POP3 account. Most POP3 accounts only allow one access at a time, which means your desktop Outlook client is out of luck. The solution is simple: before synchronizing with your desktop computer, make sure you've selected the ActiveSync folder before shutting down the email client (or exiting - it remembers the last folder selected).
