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All posts tagged "update"

Friday, March 25, 2011

Microsoft Preparing WP7 Update To Block Fake SSL Certificates

Posted by Richard Chao in "Windows Phone Software" @ 01:00 PM

"Microsoft is scrambling to protect its products from the potential vulnerabilities, and plans to release a Windows Phone 7 update to block the fake SSL certificates."

Earlier this week it was discovered that a Nation-Sponsored attack on Comodo affiliate "RA" had resulted in nine fake SSL certificates being issued. According to Microsoft, these fake SSL certificates could be used to "spoof content, perform phishing attacks, or perform man-in-the-middle attacks against all Web browser users including users of Internet Explorer." Microsoft has already updated its Windows operating system to protect users against the fake SSL certificates and are currently working on an update for its Windows Phone 7 OS.

The fake SSL certificates affected the following websites:,,,, and If you visit these sites on your phone you may want to use caution.

Thursday, March 24, 2011

Carriers Point Fingers At Microsoft For NoDo Delay

Posted by Jon Westfall in "Windows Phone News" @ 03:00 PM

"Two European Windows Phone 7 carriers have confirmed to WinRumors that Microsoft is the source of some NoDo delays. UK operator Vodafone went on record on Thursday to claim that updates for the Vodafone HTC 7 Trophy and LG Optimus 7 have “been approved by Vodafone and will be distributed by Microsoft in due course.” Vodafone were not able to provide an exact date for the push but confirmed “as soon as we know this is available to our customers, we will post the info on our eForum.”

While European carriers seem to be generally more responsive on ROM updates historically (at least in my experience), I don't wonder if this is just reflexive finger pointing in the wake of MS actually doing something in consumer's best interest - posting update status. Who knows when Vodaphone actually finished testing - it could have been 2 days ago - and in that case, MS is well within their ten day scheduling window. Let the petty bickering start, I suppose.

Is AT&T Saying The Way To Get NoDo Is Through Buying The HD7S

Posted by Richard Chao in "Windows Phone Software" @ 08:53 AM

Like all of you I've been patiently waiting for the NoDo update. But by now, I'm just looking forward to the bug fixes and not so much for the cut and paste. With the fiasco that has been, namely two previous false launches of the pre-update update (I have a Samsung Focus on AT&T) and slipped ship dates, I've begun to think my phone will never be updated. Then, news of the HD7S shows up and I started to think maybe AT&T is more committed to WP7 than I thought. I was therefore understandably excited when I heard Microsoft was finally officially pushing the update out. Well, AT&T has popped my bubble once again.

It seems the carriers have much more power to block updates than originally told. Microsoft's update matrix is showing that AT&T is blocking not one but two updates on all their WP7 phones. Whereas T-Mobile USA is in queue to update their device soon. At this point, I feel AT&T is telling me the way to get NoDo is by going to their store and plopping down a few hundred dollars for a HD7S and not by tethering my existing phone to Zune.

Please Microsoft, you need to push your carrier partners to stick to their prior commitments and start approving and pushing updates to users. Especially when the OS is still in its infancy stage.

Tags: update, at&t, nodo

Saturday, March 19, 2011

Demo Of IE9 On WP7 At SXSW

Posted by Richard Chao in "Windows Phone Software" @ 07:41 PM

"We did the deed of tracking down the man from Microsoft who was showing off Internet Explorer 9 Mobile at SXSW, and shot video of his demonstration."

The Next Web got an early look at Internet Explorer 9 for Windows Phone 7 at South By Southwest. IE9 for WP7 gains support for HTML5 video and audio, Scalable Vector Graphics ("SVG") for better rendering performance, the address bar was moved down to the bottom so it's more accessible and browser chrome was minimized so web pages shine through. We should see IE9 available as an update on our phones later this year.

Wednesday, March 9, 2011

NoDo Update Was Initially Scheduled For March 7th

Posted by Richard Chao in "Windows Phone Software" @ 11:00 PM

"You are right, the NoDo update was suppose to be released on March 7th, but it has been postponed. We don't know a date yet, but Microsoft will push the update soon."

As a follow-up to an earlier post, it looks like the "second-half of March" time frame for the NoDo update definitely applies to all WP7 phones and not just a delay for those in Europe. According to a Microsoft Answers moderator, NoDo was initially scheduled to be released on March 7th. A date that falls in line with CEO Steve Ballmer's statement at MWC. Apparently, the update will be pushed soon but no firm date was given.

I wish Microsoft would give us more guidance as to which devices are giving them trouble with the update process. We know there are new devices that ship with the new software. Coupled with the impending release of CDMA phones which requires NoDo, its seems certain the hold-up is due to some devices not completing the update process without wiping the phone. Devices that are able to accept the update without issue should be given the update. Owners of phones that are having issues should be given a choice to wait for an in place update that won't wipe their device or be allowed to update with a fresh NoDo ROM image.

If given the choice, I'd probably wait but I know many people who wouldn't mind a hard reset in exchange for NoDo. What would you do?

Tags: software, update, nodo

Friday, March 4, 2011

Re-released Update May Still Be Causing Problems On Samsung Devices

Posted by Richard Chao in "Windows Phone Software" @ 12:33 AM

"Seems us Samsung folk (I'm really beginning to regret leaving HTC) are still experiencing issues with the pre-NoDO update (take 2). Pulling the original release, this second attempt was meant to have fixed the teething issues, but alas there are still problems being reported."

If you have a Samsung WP7 phone like me, you may want to wait a day or two before attempting the update as there appears to be some chatter on twitter regarding errors resulting from the newly released update.

The first release of the update was pulled due to problems when applied to Samsung phones. Earlier today, Microsoft announced they had found and corrected the glitches and updates would resume soon after. But, it appears that once again, some Samsung users are getting error codes during the update. To make matters worse, some have claimed that attempts to restore the phone from backup fails during the restore process, leaving the user with no choice but to bring the phone back to its factory state.

Hopefully these cases are isolated incidents. However, as a precaution, I strongly suggest Samsung users hold off for now.

Wednesday, February 23, 2011

Microsoft Responds to Windows Phone Update Issues

Posted by Jason Dunn in "Windows Phone Software" @ 09:04 PM

"It's been roughly 48 hours since we hit the send button on our first Windows Phone software update. The rooms around me are buzzing with folks monitoring the rollout, sifting carefully through incoming phone health data (from customers who provide it) and pouring over the anecdotal update reports you've been posting around the web. You've said loud and clear that you want to be kept in the loop. So here's what we've learned so far."

It would have been nice to have seen this shared yesterday morning or evening rather than tonight, but Microsoft has finally responded to the issues that have been reported since Monday morning when the update started trickling out across the world. The post explains that, based on the metrics they've collected so far, 90% of updates have gone smoothly - and of the remaining 10%, nearly half of those failed for two basic reasons: a flaky Internet connection or not enough storage space for the computer to do a backup of the phone. It's mind-boggling that someone would be running a computer with less than what I'd guess is the minimum for backups - 20 GB - but in this age of SSDs, anything is possible. Read more...

Tuesday, February 22, 2011

Windows Phone Update Process Stuck? Try This

Posted by Jason Dunn in "Windows Phone Software" @ 10:00 PM

Courtesy of Microsoft, here's a process you can try if your phone gets stuck applying the update:

1. If backup process is in apparently prolonged state (exceeding the general 30-40 min) with no movement of progress (including stuck at 99/100%)

2. Disconnect the device from the PC

3. Pull the battery

4. Replace battery and power on

5. Device should reboot into the OSKernal

6. We would recommend at this time, not to retry the update, as subsequent attempts will fail similarly. While we continue to investigate the issue, we would ask that you not attempt the update until your device alerts you of another update opportunity, in approximately 3 days’ time.

7. Last resort option if battery pull reset does not work, instruct the user to consult their product documentation on Hard Resting the device to factory default.

If you run into this problem and these steps help, let us know in the comments!

WP7 Update Limbo: Is Your Carrier Blocking the Update?

Posted by Richard Chao in "Windows Phone Software" @ 02:30 PM

"Some Mobile Operators have the right to skip one update if they wish. However, they can't skip the next one, which would be an acumulative update and would include the previous one. So if your mobile operator decided to block this one, you will be getting the early March one (which will include the Feb one too)." - Diego T. (Microsoft WP7 Support)

Still haven't gotten the notification for your first WP7 update? There is a possibility your carrier may have exercised their right to block this update. That's right, carriers have the right to block updates for one cycle. This means if they did in fact block this first update, they will have to give you the next one. This also means if they give you this one, they can hold NoDo until the update after that. Updates are cumulative so when the next one comes it will include any previous updates. So the upside is you will get an update. The downside is your carrier definitely has a say in the schedule.

Monday, February 21, 2011

Experiences From The First WP7 Update

Posted by Richard Chao in "Windows Phone Software" @ 09:33 PM

"For the first time, an update for Windows Phone is being gradually pushed out to users beginning today."

Image courtesy of Link

It appears that while some owners of WP7 devices have been able to apply the update smoothly, others have not been as lucky. There are reports of devices hanging during the update process thereby rendering them unusable. If you have not updated yet or are one of those with a bricked device, you may want to take a look at the forums here and Microsoft's Answers for guidance. For those of you who have not received the update yet, now is a good time to make sure you've updated your Zune software to the latest version and to create a back-up of your important data.

Tags: software, update

First Windows Phone Update Rolling out Today...But Don't Get Too Excited

Posted by Jason Dunn in "Windows Phone Software" @ 10:15 AM

This was kept a secret almost until it happened, but later today - on a rolling basis world-wide - the first official Windows Phone update is rolling out. The first thing to understand is that this update should be thought of as a test run - the update is upgrading the software on the phone that handles the software update. This update does not have copy and paste, or any other bug fixes that Microsoft is commenting on.

There are some interesting questions around exactly who is going to get the update. At the time I'm writing this (Sunday), no one I've communicated with knows if this update will go out to all Windows Phone 7 devices, or only if it’s a “proper” phone on a “proper” carrier – like an HD7 on T-Mobile. What about me using an AT&T LG Quantum on Rogers in Canada? Rogers doesn’t sell the Quantum, so will I get the update? What about someone using a non-SIM locked phone in a country where Windows Phone 7 hasn’t launched yet? Will they not get the update notification on their phone, but still get the update when they connect their phone to the Zune desktop software?

Lots of questions - and, when you think about it, it's not such a bad idea to get this "non" update rolled out to see how things work and iron out any last minute glitches before the first real update in a couple of weeks.

A couple of things to note:

  • Some people will see the update right away, some won't see it for a few hours - that's the way the process works
  • You'll need to physically connect your phone to your computer with the Zune software - it won't work over WiFi sync
  • As part of the update, a backup of your phone will be capture - expect the process to take more than a few minutes. As in, don't start it if you need to run out the door in five minutes

Because this is the first update for the Windows Phone 7 platform, there are more questions than answers at the moment. Please post a comment if something strange happens for you with the update, and I'm especially curious to hear from those of you out there with phones that aren't on official carrier-partner networks, etc.

UPDATE: Want to see the update in action? Check it out.

Tuesday, February 15, 2011

Windows Phone 7 Multitasking, IE9 and Skydrive Future Features Shown

Posted by Jason Dunn in "Windows Phone News" @ 03:30 PM

"Giving a closer look at some of the new Windows Phone 7 features that are coming this spring, VP for Windows Phone Program Management Joe Belfiore demonstrated the operating system's upcoming ability to multitask, integrate with SkyDrive, and display web pages using IE 9. Though full details were scarce, we got a good taste of what we can expect when Microsoft rolls out its update in the March or April time frame."

These videos are all unfortunately pretty bad in terms of quality, but these videos are showing three of the key features that will be coming to Windows Phone 7 later in 2011: multitasking (though in reality it's not "true" multitasking), IE9, and Skydrive support for the Office hub.

Monday, February 14, 2011

Windows Phone Head Honcho Andy Lees on "Accelerating the Windows Phone Ecosystem"

Posted by Jason Dunn in "Windows Phone News" @ 03:45 PM

"This year has been one of significant change for the mobile industry. We are moving from a battle of devices to one of ecosystems. What is required to build and maintain a vibrant ecosystem is broad - defined by the relationship between hardware, software, services and applications working together to bring innovative new experiences to a world of devices. This shift has been accelerating, and we have been moving fast. It was only a year ago that we unveiled Windows Phone 7 to the world for the first time."

Andy Lees is "the man" when it comes to Windows Phone at Microsoft, and on the one year anniversary of Windows Phone 7 first being previewed to the public at MWC 2010, Microsoft has certainly come a long way. There's a long way yet to go still, and a big part of that is adding improvements to the sometimes-very-1.0 feeling operating system. The list is below:

"First Major Update: A free customer update will be made available for all Windows Phones in the first two weeks of March, which includes new capabilities such as copy & paste and faster application performance.

Availability on CDMA Networks: With added support for CDMA networks, Windows Phone will be available to even more customers on mobile operators such as Verizon and Sprint in the first half of 2011.

Twitter Integration in the People Hub: The popular social networking service Twitter will be integrated into the People Hub in the second half of 2011.

Office Document Storage in the Cloud: Document sharing and storage in the cloud via Windows Live SkyDrive will be added to Windows Phone in the second half of 2011.

Next Generation Browsing with Internet Explorer 9: A dramatically enhanced Internet Explorer 9 web browser will be added to Windows Phone in the second half of 2011. It will feature the same standards support (HTML5, etc.) and hardware accelerated graphics as the PC version.

Additional Multi-tasking Capabilities: We will add the ability to switch quickly between applications, run applications in the background (such as listening to music), along with a number of other capabilities in the second half of 2011. Developers will learn much more about this during April's MIX conference."

Sounds good to me. I'd have liked to have seen the first update come in January, but with it being mid-February I can't get too upset about waiting another month. The bigger, second-half of 2011 update, had better not slip though - and it had better not come out in December!

Thursday, February 10, 2011

Windows Phone 7 Update Coming Next Month?

Posted by Jason Dunn in "Windows Phone Talk" @ 03:39 PM

"Today at the Microsoft Tech days, I heard (from a Samsung guy showcasing the Omnia 7) that the WP7 update should arrive during the first week of March. There's some cell phone show next week (in Germany, I think), where a few NDAs will lapse and announcements will probably be made about new WP7 handsets and the actual features of the WP7 update."

January has come and gone, and there hasn't been an update for our Windows Phone 7 yet. Rumours are pointing to early March as the time the first update will be released. I'm personally disappointed by that. Yes, this is a brand-new platform that's basically four months old at this point, but Microsoft had a key opportunity to show the world that their new update strategy was ready and they could deliver updates to customers without being hindered by their carrier and OEM partners. So far, that hasn't happened yet. The first update may very well be the hardest; carriers and OEMs aren't used to not being in control, so maybe that's a factor in the delay.

Regardless, March is a few weeks away and I sincerely hope Microsoft will deliver the update we've been hearing about for a while now. Even if it doesn't bring earth-shattering changes, it will show that this is a platform that will get updates and not be abandoned like we saw so many times with Windows Mobile phones.

Thursday, January 13, 2011

Windows Phone 7 Speed Improvements Caught on Video

Posted by Adan Galvan in "Windows Phone News" @ 05:00 AM

At CES, Microsoft CEO Steve Balmer announced that in addition to the previously announced addition of copy and paste, the upcoming update would improve loading times for apps. This is great news as this was one of the many small complaints that reviewers had when Windows Phone was launched. The change will work best for those apps that load lots of graphical assets (i.e. games). The best part is that programmers have zero to do to take advantage of the update. The waiting period for the first update continues.

Tags: update, app speed

Thursday, December 16, 2010

Major Windows Phone 7 Update Coming Fall 2011?

Posted by Jason Dunn in "Windows Phone News" @ 02:45 PM

"In addition to talking up Windows tablets and slates at the January Consumer Electronics Show (CES), Microsoft execs also are expected to use the conference to give another push to Windows Phone 7. But the first "major" update to the WP7 platform may not hit until August or September of 2011, my sources claim."

Image Courtesy of Engadget

We've been hearing the rumours about an update in January that will bring copy/paste functionality, and some fixes, to Windows Phone 7 - but this major update, code-named "Mango", coming in the fall of 2011 is a new one. Described by some as Windows Phone 7.5, it's rumoured to bring Silverlight and HTML 5 support to the browser, enhanced Asian language support, and other features.

2011 will be the year Microsoft definitely proves, of fails to prove, that they have the agility required to rapidly grow their new platform with features and enhancements demanded by users (and already offered by competitors). It's make it or break it time for them!

Wednesday, December 8, 2010

Copy and Paste for Windows Phone 7 on Video

Posted by Jason Dunn in "Windows Phone Software" @ 01:11 PM

Beta UI? Final UI? Who knows. But there's copy and paste in the video above...doesn't look as elegant as what the iPhone has, but frankly as long as it works, I don't particularly care for as often as I use it.

Wednesday, December 1, 2010

Rumor: First Windows Phone Update will "do what took Apple three years"

Posted by Adan Galvan in "Windows Phone News" @ 09:00 AM

For those of you patiently waiting for Windows Phone 7 updates, you may be glad to hear that the first one could be substantial. Developer Tom Hounsell has recently been tweeting some information that has directly indicated that the first Windows Phone 7 update will allow Microsoft to "do what took Apple three years". Microsoft has already publicly stated that copy and paste will come sometime in early 2011, but Tom seems to hint at some other much requested functionality such as multi-tasking. Microsoft responded with the following official statement:

"Microsoft is committed to delivering regular updates to the Windows Phone experience. Our first update will make copy & paste available in early 2011. In addition to this first update, all Windows Phone 7 users should expect to see additional updates delivered in the future as part of Microsoft's ongoing update process."

Stay tuned for more information and leave your most wished items in the the comments below!

Friday, November 5, 2010

An Interview with Andrew Brown About Windows Phone 7 Update

Posted by Jason Dunn in "Windows Phone Articles & Resources" @ 07:00 PM

"Windows Phone 7 launched in Europe last month and is launching in North America next week. You've seen the commercials. You've seen the demos. But have you heard much about the update infrastructure we've put in place for the devices? Probably not. It's isn't as sexy as the glorious AMOLED screens some of these devices have to show off the "Metro" interface. There has however been some discussion on the update process, especially after it became apparent we'll be releasing some features after the devices are already in the field. You've probably heard about Copy/Paste, right?"

If you've already read my article on the new Windows Phone Update process, you'll know most of this, but it's an interesting interview nonetheless. What I didn't realize is that while Microsoft controls the update process, it sounds like the wireless carrier, or the device OEM, can bundle up whatever fixes they want, they hand if off to Microsoft for distribution. Likewise, if Microsoft wants to fix some code with one of their own apps - or the core OS - they put it in the pipeline. Like I said in my original article, this is the update process we've been wanting for, oh, a decade now...

Wednesday, October 20, 2010

Windows Update for Windows Phone: This is What You've Been Waiting For

Posted by Jason Dunn in "Windows Phone Talk" @ 04:53 PM

It's a story I need not go into too many details about: anyone who's owned a PDA or phone running Windows Mobile, from the first Pocket PC to the latest Windows Phone 6.5, knows the horrors of device ROM updates. Whether it's a new ROM image designed to fix bugs and enhance performance, or a whole new OS, as buyers of these devices we've always been at the mercy of the device manufacturer and/or the wireless carriers. Who amongst us hasn't raised a fist in anger at being denied a vital software update that would fix a problem with our device? This is how the entire underground ROM scene was born - out of frustration and desperation.

Or, if you were "lucky" enough to have an update offered for your phone, you'd have the pleasure of re-installing and re-configuring everything on your phone; often a process that would take hours. Microsoft's broken model, combined with OEM/carrier refusal to offer updates likely drove more customers away from buying a second Windows Phone than any other factor. We could only look on with envy as our iPhone-using kin happily docked their phones, got an update, and were using it minutes later.

Well, envy begone! Windows Phone 7 solves this pain point once and for all - witness my interview with Andrew Brown, Program Manager for Windows Phone Update, and be amazed...

WPT: Let's start with the best news I've heard about Windows phone 7: how will device updates work now? What will the update mechanism be?

Brown: Like many other things in Windows Phone 7, we're taking a different approach to updates than we have in the past with Windows Mobile. To start with, we're going to leverage the world-class infrastructure we already have with Microsoft Update today and use that to deliver updates directly to Windows Phone 7 phones - no more worries about figuring out where to go to download an update. We're also making it much easier on our partners (OEMs and Mobile Operators) by establishing a single, consistent update process that they can take advantage of, meaning they don't have to be responsible for their own individual update creation and delivery like they've had to do in the past. So it's really a win for everyone.

We've also built in a notification that pops up right on the phone that tells you when an update is available. When you see that, you connect your phone via USB cable to a computer running the Zune client software. At that point it's literally just one click and the update is downloaded and transferred to the phone, a restore point is created, and the update is installed, all done automatically. Read more...

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