Thursday, July 1, 2010
Posted by Brad Wasson in "Windows Phone Mobile Operators" @ 03:00 PM
"Beginning July 1st, customers that upgrade through T-Mobile Customer Care will be required to pay for their handset upgrades at the time of purchase by credit or debit card instead of billing the charges to their T-Mobile account. EIP customers will be required to pay the first installment only in addition to the Upgrade fee and shipping costs. As for non-EIP customers, T-Mobile will require you to pay the full payment. Customers who want to pay by check or cash will be required to visit their local T-Mobile store to complete their transaction. Government and Business accounts are exempt from this policy change."
TmoNews has reported that, starting July 1st, T-Mobile customers that want to upgrade their phones are facing some new policies. These new policies seemed aimed at ensuring T-mobile gets payment up-front, which, I suppose, is hard to blame them for. If you want more details, a quick trip over to the T-Mobile Support site's "Phone and device upgrade FAQs" page should clarify things.