Monday, November 10, 2008
Posted by Ed Hansberry in "Pocket PC Software" @ 06:30 PM
Microsoft has patched the bug in Windows Mobile 6.1 where the email database could become corrupt and you are unable to send emails via POP3 or IMAP4 through an SMTP server. Outlook/Exchange emails, as well as SMS/MMS messages were unaffected. We discussed this here recently.
"This behavior is associated with a feature that is introduced in Windows Mobile 6.1. The feature allows for mobile operators to specify an alternate SMTP server name that is used if e-mail messages cannot be sent by using the user-specified SMTP server name. If the mobile operator does not specify an alternate SMTP server name and if the Windows Mobile 6.1-based device does not connect, the e-mail account is corrupted and cannot send e-mail messages."
There is a 105KB CAB file to copy to your device and install from there or a 652KB MSI file to install while docked to your PC. I haven't tried to download directly from that page on my WM6.1 device yet. I don't understand why the MS site says this is supported on WM 6.0 as well as 6.1. My understanding is this bug is the result of a new feature in 6.1. It does affect both the Smartphone and Pocket PC variants, so if you have WM 6.1 and use POP3 or IMAP4 email, you should install this patch, and keep it handy. I suspect it would be lost if you hard reset your device for whatever reason.