Windows Phone Thoughts: Sorry, Looks Like Dell Upgrades Are Delayed Again

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Wednesday, August 20, 2003

Sorry, Looks Like Dell Upgrades Are Delayed Again

Posted by Brad Adrian in "NEWS" @ 06:33 PM

I haven't personally heard from Dell directly, but one of our readers says he received this disheartening e-mail from them about the Windows Mobile 2003 upgrade CD:

"We have reviewed your order. Although we had anticipated being able to ship your order sooner, we are experiencing an unexpected delay and will not be able to ship this order and any associated orders until on or before 10/1/2003. If you do not wish to wait, you may cancel your order and receive a prompt refund. Please be aware that unless you tell us that you want us to continue with the order despite the delay, your order will be automatically canceled on 08/22/03. To give your consent to continue your order, please contact Dell at 877-868-3355 or email us at [email][email protected][/email]. Please include your customer number or order number with any correspondence. We apologize for any inconvenience this delay may cause you."

Wow. Not only does it seem like the delivery date will NEVER arrive, but now you have to notify them within the next two days if you DO want them to ship the upgrade after all. Major Bummer.

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