Tuesday, May 21, 2002
What are these marketing people thinking?
Posted by Jason Dunn in "OFF-TOPIC" @ 10:26 AM
http://www.lifebookclub.com/lifebookpublic/index.html
I'm a Fujitsu Lifebook owner, and after reading that members of their Lifebook Club might get first crack at a Loox, I opted to sign up. I can't believe how intrusive and downright strange this online form is. They ask for "Race" and offer the choices of "Chinese, Indian, Japanese, Malay, Others." Hmm - I've never been an "Others" before. Then they want to know my passport number! Isn't that somewhat private information? I managed to bluff my way past the first form, only to struggle through the next form - they didn't have my dealer listed, and the date box was in European form with no indication of how it should be entered. It took me a few tries to get it right. And worst of all, there's no contact email to tell them their form sucks. Someone needs to take a refresher course in web usability!
I'm a Fujitsu Lifebook owner, and after reading that members of their Lifebook Club might get first crack at a Loox, I opted to sign up. I can't believe how intrusive and downright strange this online form is. They ask for "Race" and offer the choices of "Chinese, Indian, Japanese, Malay, Others." Hmm - I've never been an "Others" before. Then they want to know my passport number! Isn't that somewhat private information? I managed to bluff my way past the first form, only to struggle through the next form - they didn't have my dealer listed, and the date box was in European form with no indication of how it should be entered. It took me a few tries to get it right. And worst of all, there's no contact email to tell them their form sucks. Someone needs to take a refresher course in web usability!
