Windows Phone Thoughts: PDAMotion rocked by resignation

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Saturday, March 2, 2002

PDAMotion rocked by resignation

Posted by Jason Dunn in "THOUGHT" @ 12:46 PM

http://pub65.ezboard.com/fpdamotion23296frm2.showMessage?topicID=22.topic

I kept hoping that PDAMotion would pull themselves together and start delivering on their promises to consumers, and a big part of that was the role that Kelly (Kemas) was playing. Kemas was always very honest in dealing with customers, and was constantly pushing the rest of PDAMotion to deliver what they promised. PDAMotion didn't, and now Kemas has resigned. Bad news for PDAMotion.

The thing is, their products are quite good! I paid a small fortune ($200 CND) for my original Silver Slider, only to have the paint chip off and look like crap. The product that PDAMotion sells looks almost as good, costs FAR less, and is a lot more resistant to damage. PDAMotion...you coulda' been a contenda'. Here's part of Kemas' farewell message:

"I regret to inform you that for various reasons I have decided to cut my ties with PDAmotion. Request after request to deal with problems and issues goes unanswered or takes too long. This doesn't seem to be done with any intent, as other e-mails are answered quickly. The latter though is not the norm and doesn't allow me to complete the tasks requested by PDAmotion customers with any calculatable time frame or any firm belief that the action will be done as requested.

I do want to go on the record as stating this: "I do not believe that at any time Frank Yeh had any intention of defrauding the customers of PDAmotion in any way. He brought the Silver Slider to mass market with every intention of fullfilling a need at a reasonable price. He wanted to make a fair profit, but not at the cost of his integrity. He is a good man, with a kind heart and a good sense of the industry. His partners do not seem to share this same mentality or ability. I do not think they wished to cheat anyone, but I do believe that they never put the time, energy or thought into making the best possible product or giving the best possible service. Money is being held by Cornerstone, both yours and theirs, and to the best of my knowledge the fight to release that money continues. It was never the intention of anyone to steal anyone's money."

I want to personally state that I am very sorry for any headaches I have caused customers, even though it was not by intent. I have always given you information I believed to be accurate and true. Many times I would find out only shortly before customers that the information I had was not "so accurate" and would have to inform all of you. I would ask question after question, but either to no avail or be given information that many times would later turn out to be just as inaccurate."

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